Ethical
decision making ethical leadership
Business ethics
Business
ethics (also corporate ethics) is a form of applied ethics or professional
ethics that examines ethical
principles and moral or ethical problems that arise in a business environment.
It applies to all aspects of business conduct and is relevant to the conduct of
individuals and entire organizations.
Business ethics has both normative and descriptive dimensions. As a
corporate practice and a career specialization, the field is primarily
normative. Academics attempting to understand business behavior employ
descriptive methods. The range and quantity of business ethical issues reflects
the interaction of profit-maximizing behavior with non-economic concerns.
Interest in business ethics accelerated dramatically during the 1980s and
1990s, both within major corporations and within academia. For example, today
most major corporations promote their commitment to non-economic values under
headings such as ethics codes and social responsibility charters. Adam Smith
said, "People of the same trade seldom meet together, even for merriment
and diversion, but the conversation ends in a conspiracy against the public, or
in some contrivance to raise prices." Governments
use laws and regulations to point business behavior in what they perceive to be
beneficial directions. Ethics implicitly regulates areas and details of
behavior that lie beyond governmental control. The emergence of large corporations
with limited relationships and sensitivity to the communities in which they
operate accelerated the development of formal ethics regimes.
Ethical decision making
One
confusing process that everyone encounters everyday is ethical decision making.
People may not notice this but it is constantly being used.Any discipline is
greatly affected by how people utilize decision making and how they incorporate
ethics in that process.Businesses, medical issues, political issues are only
some of the genres where this could apply. But what does it take for a decision
to be ethical?Experts say that if a decision is morally and legally accepted by
the larger community, then that decision is ethical. The questionable term in that
definition is the word ‘legally’.
There are
some ethical decisions that might not conform to the rules and regulations of
the government but may still be classified as morally and ethically correct.
The term ethics is used to describe a set of standards and principles which
dictate how a person acts and behaves.
All
persons with strong characters live with their own code of ethics. People make
decisions every single day. These decisions might differ from each other but
most decisions are chosen to do what is right.
A person’s
set of principles may differ from another person’s views. This is because of
the influence that the person acquired while growing up. Family is one very
great source of principles. Culture and religion may also dictate a person’s set
of standards. Experience is one of the best ways to learn about ethics too.
Through experience, people will realize the effect of a decision to themselves
and to other people as well.
Professionally
speaking, a formal code of ethics is usually rolled out by companies to assist
employees in their decision making dilemmas. These codes are created by the
company to make sure that everybody is treated equally and employees respect
each other’s rights. Since ethical decision making is very helpful in the business
level, it is imperative for companies to create an ethics team who will
formulate a code of ethics.
There are also ways on how to effectively make an ethical decision. The very first thing to do is to identify if there is an actual problem. This is important so that you will be aware that this problem needs your attention. Then identify if it is an ethical issue or not. Relevant and accurate information must be gathered carefully. Remember, jumping into conclusions because of personal intuition is not what ethical decision making is all about. Evaluate all of the alternatives based on the information that has been gathered.
Different
approaches like Rights Based approach, Utilitarian approach, Common Good
approach, Virtue approach and Fairness or Justice Approach can be used. After
thorough thinking, make the decision. The process of thinking may take some
time but making the actual decision should not be delayed. Longer periods of
evaluating the problem will just lead to mental exhaustion which will hinder a
person from thinking correctly. After the decision has been made, examine the
effects of the choice that you have made. Reflect on the lessons that you have
learned from the experience and apply it to the next challenges.
Also,
think about how your decision would affect the other parties. Before choosing
which decision to make, examine who will benefit and harm from this action.
Always make sure that the final decision will end up reducing harm. Check your
core values for accuracy. Are you sure that what you thought was right and
wrong are correct? Do not be afraid to ask for help from a third party who is
not involved in the process. A good test if you were successful in ethical
decision making is the Golden Rule. The effect of your decision to others will
also affect their decisions on you.
Moral and ethical decision making
One
of the defining features of an ethical conflict is that it involves being
pulled between two or more objectives, values, or ideals which often elicit
strong emotional reactions. The competing objectives or values may both be
ethical in nature, as in the conflict between loyalty to a friend and duty to
report that friend’s unlawful behavior. Alternately, one of the competing
values may be ethical (e.g., the desire to help a person in need or in danger)
while the other is pragmatic (e.g., financial prudence or selfprotection). In
either situation, a moral or ethical conflict more than other conflicts often
has a strong emotional component. One of the challenges decision makers face in
such situations is the need to integrate their emotional reactions to different
choice options with their cognitive evaluations of the possible or expected
outcomes of these options. Following this definition of an ethical decision,
ethical or moral decisions do not simply constitute a specific content domain
of decisions that parallels and complements other content domains such as
financial decision making or recreational decision making. Instead, ethical
decisions can occur in any substantive content domain; putting it differently,
many decisions across content domains include ethical aspects or
considerations. The factors that contribute to whether a specific decision is
being construed as an ethical issue or a health or financial issue are
themselves an important topic of empirical investigation that have implications
for the ethical training and education.
Morality can be defined as a system of judging acts in light of an ideal
or a code of conduct. Moral judgments involve judgments about what somebody
(either the decision maker or another person) should do in a certain situation.
Haidt defines moral judgments as judgments about the actions or character of
other people, using as a standard of comparison the moral prescriptions and
ideals of one’s culture or subculture, which are frequently formalized in
written or unwritten codes of conduct. Most scholars agree that moral or
ethical decisions need to be intentional and in response to a sense of
obligation that is shaped by an ideal.
Ethical
Leadership
Ethical
leadership is leadership that is involved in leading in a manner that respects
the rights and dignity of others. “As leaders are by nature
in a position of social power, ethical leadership focuses on how leaders use
their social power in the decisions they make, actions they engage in and ways
they influence others”. Leaders who are ethical demonstrate a level of
integrity that is important for stimulating a sense of leader trustworthiness,
which is important for followers to accept the vision of the leader7.
These are critical and direct components to leading ethically4. The
character and integrity of the leader provide the basis for
personal characteristics that direct a leader’s ethical beliefs, values, and decisions. Individual values and
beliefs impact the ethical decisions of leaders9.
Leaders
who are ethical are people oriented
, and also aware of how their decisions impact others, and use their social power to serve the greater good instead of self-serving interests. In ethical leadership it is
important for the leader to consider how his or her decisions impact others.
Motivating followers to put the needs or interests of the group ahead of their
own is another quality of ethical leaders3. Motivating involves
engaging others in an intellectual and emotional commitment between leaders and
followers that makes both parties equally responsible in the pursuit of a
common goal. These characteristics of ethical leaders are similar to inspirational innovation, which is a
style com transformational leadership. Inspirational motivation “involves
inspiring others to work towards the leader’s vision for the group and to be
committed to the group”. Similarly, ethical leadership “falls within the nexus
of inspiring, stimulating, and visionary leader behaviors that make up
transformational and charismatic leadership. Ethical leaders assist followers
in gaining a sense of personal competence that allows them to be
self-sufficient by encouraging and empowering them.
Ethical leadership in organizations
In organizational communication, ethics
in leadership are very important. Business leaders must make decisions that
will not only benefit them, but also they must think about how the other people
will be affected. The best leaders make known their values and their ethics and
preach them in their leadership style and actions. It consists of communicating
complete and accurate information, where there is a personal, professional,
ethical, or legal obligation to do so. When practicing ethics, you gain the
respect and admiration of employees, with the satisfaction of knowing you did
the right thing. If you never make clear what you want, and expect, then it can
cause mistrust.
Being
unethical in the workplace can include anything from taking personal phone
calls while at your desk, telling someone the "check is in the mail",
when in fact it hasn't even been written yet, and even taking office supplies
home for your personal use. Most organizations create an ethical code, which is usually a list
of rules that tells you what behaviors are right and what are wrong in the
company.
For
your organization, you might want to let employees know your values right off
the bat.
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